While taking care of my family during the recovery of a serious illness, I started a home based childcare. My clients were low income with children with disabilities. I would educate and nurture my little ones. We overcame obstacles everyday. I keep several different reports- behavior,food, and education.

I served as a liaison between patients and our practitioners in person and by phone. I would facilitate patient visits and appointment scheduling. I was responsible for all aspects of front office coordination. I would greet and assist patients with check in/out. I would check and verify and enter patient demographics and insurances, and co-pays. I would code all procedures and bill proper insurances to ensure prompt payments. I was also responsible for collecting, reconciling and balancing daily receipts. Among all of my skills, I was the facility trainer for CPR/First Aid/AED. I always provide the highest customer service possible.

In my position as manager, it was my responsibility to oversee 2000+ accounts. When I was brought in, the overall current stats were at 53%. I would set goals for my department. With these goals we were able to maintain 78% current. I ran daily/weekly/monthly and yearly reports. I was responsible for handling all court cases to ensure proper payment.

When I first started I was a biller for 2 hrs a day. With my proven skills and abilities I was able to become the office manager within 3 months. In my management position, I oversaw all sales and contracts. I would prep all documentation to forward to a finance company. I had the exciting challenge to start a finance company for an investor.

Advanced Medical Coding, graduate "with honors"

Office Administration & Management

While obtaining my AA, I also received a certificate for Health Unit Coordinator