Supervised and provided directions to non-clinical administrative staff, ensures continuous coverage in all administrative areas through appropriate staffing assignments and workload distribution. Ensured appropriate orientation for all new staff clinical and non-clinical. Assured timely submission/transmission of payroll information, verified salary for employees as necessary; provided reports to corporate office as requested related to billing. Supervised, evaluated, and analyzed overall operations of medical records, data entry, and claims review; initiate new hire paperwork, personnel status/salary change forms, benefits related materials and process per agency policies and procedures and maintained personnel records. Responsible for reconciliation of petty cash for branch, and also responsible for planning, directing and controlling the billing and office support functions. On a daily basis communicated and coordinated with Director and performed other duties as assigned.

Typed oasis assessment to generate the 485's for physicians signature, entered interim orders from nurse/physician written orders, logged/returned signed orders into computer system, assembled patient charts, maintenance of patient medical records, filed all incoming notes and documents to patientís clinical record daily, updated patient discharge and admission log daily, answered and routed telephone calls appropriately. Assisted with payroll on a monthly basis. Functioned as Office Manager to assist the supervisor in coordinating and managing office activities and tasks in the absence of the Office Manager.

Scanned oasis assessments, typed physician orders for 485, logged 023 code for payment, updated patient demographic and verified insurance information, prepared medical records charts for admission, recertification, and resumption of care. Answered telephone, assisted the Office Manager and Clinical Managers as needed, maintain confidentiality of all patient information, and performed other duties as needed.

Typed certifications/recertifications daily, post recert list weekly, enter Oasis according to agency policy and state/federal requirements, maintained and transmitted oasis files to State Office, and billed private insurance and Medicaid monthly. Typed telephone list as needed, answered telephone and distribute messages to staff, mailed monthly patients satisfaction questionnaires, demonstrated ability to prioritize work, work regularly with restricted or confidential information as a major part of the job responsibility and performed other duties as needed.

Designed assessment forms, answered telephone, electronic billing to Medicare/Medicaid and filing Private Insurance claims, copied medical records to submit to Medicare and/or Medicaid office per request, assisted clinical staff when needed, and maintained strict confidentiality of patientís information.

Answered telephone, set up meetings for Director; resource person for other staff members; typed
policies and procedures, flowcharts, organization charts, etc., Secretary of advisory board; distributed mail for the department; formated reports, input all charges, trained new
employees on the Delta Health System; mailed monthly patients satisfaction questionnaires; maintained strict confidentiality of patients information and perform other duties as needed.

Bachelor of Science in Business Administration

High School Diploma

Associate of Science in Microcomputer Information Processing