I worked for Dr. Mallaiah Shiva several times during the above time-period.

ï Promoted from part-time Receptionist to above mentioned positions.
ï Provided support in all areas necessary for managing day-to-day operations of Family Practice and Emergency Medical Clinic.
ï Performed initial patient screenings; retrieval of patient records; triage, vital signs, phlebotomy and medication injections; assisted with suturing, cast applications, EKGs, processing of lab work and x-rays.
ï Managed back office functions including: billing primary and 3rd insurance providers; processed Medicare and Medicaid billing; preparation of paper (HCFA-1500) claims, and payroll.

ï Promoted from Assistant to Cardiology Unit to oversee pharmaceutical needs of 15 physician clinic.
ï Retrieved medication refill orders from pharmacy voice order system; authorized prescription refills via phone, fax, or mail subsequent to verification of patient records and compliance.
ï As liaison to pharmaceutical representatives, organized and scheduled staff lunches while representatives gave presentations on latest products.
ï Answered questions and provided customer service for patients.
ï Organized, stocked and maintained inventory of drug sample room.
Additional Clinic responsibilities included:
ï Preparation of patients for exams, taking vitals, recording medical history and current complaints.
ï Utilization of ETT, Holter, Event Recorder, & EKG, including set-up, hook-up, and patient instructions.

ï Assisted with facilitation of Safety Meetings where issues relevant to CPR / 1st Aid were coordinated for special events such as Fiesta, Habitat For Humanity construction projects and area concerts.
ï Supervised volunteers and 1st Aid stations during aforementioned events; provided 1st Aid assistance to event participants.

ï Promotion from part time Technician to Lead position resulted in additional responsibilities that included: training, mentoring and supervising up to 16 staff; and scheduling pharmacy employees; conducted staff meetings.
ï Managed inventory and ordered all medications, including controlled substances; translated prescriptions and prepared orders for Pharmacists; maintained manual and electronic records of all transactions.

I am currently enrolled in Kriger's CRA Certification program. Upon completion of the program, I will have the equivalent of 6 months experience in monitoring clinical trials. Mr. Kriger has also offered me Clinical Writing jobs once I complete my program. This will give me even more experience in the Clinical Research field.

I was awarded a Bachelor's of Science in Biology. I made the Dean's List and the Honor Roll. I graduated with an overall G.P.A. of 3.14. I was also inducted into the Alpha Chi National College Honor Society.

I was awarded an Associate of Science degree in Biology. I graduated with a G.P.A. of 3.66. I also made the Dean's List.

I was awarded an Associate of Science degree in Chemistry. I graduated with a 3.66 G.P.A. I also made the Dean's List.