Managed over 270 clients with brain injury, devised and implemented
service plans focused on individual need.

Assessed client cognitive and physical abilities.

Allocated community resources; medical, social, financial, and behavioral
services benefiting clients, and their families.

Maintained timely documentations of, client status, services, billing,
and initiated service plan changes.

Designed scheduling system to disseminate 40 volunteers between five
hospital locations.

Conducted employee productivity audits and graphing.

Created and implemented comprehensive needs assessment mechanism to
help forecast demand for service and staffing.

Executed customer sales and credit operations.

Identified problems, gave technical advice, filed service request,
followed up with client.

Collaborated with clients and sales to increase speed of receivables and prevent interruption of service to clients.

Major: Community Health
Concentration: Rehabilitation and Disability Services

International Studies