Data Entry/Administrative/Customer Resume
- Job Target: Administrative
- Employment Status: Active
- Experience Level: Senior Level
- Seeking: Full-Time
- Industry: Office/Clerical Resumes
- Salary: 13.15.00
- Degree: Associate or Vocational Degree (AA/AS/MCSE/etc.)
- Security Clearance: None
- Travel: Moderate
- Relocate:: No
Administrative
Data Entry
Customer Service
Clerical
all tags
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Objective
Objective: I am looking to secure and succeed in a position where I can utilize my technical Customer Service skills in an Administrative/ or Call Center environment.
Job Target
Administrative
Professional Experience
| 2011 – present |
US West Telecommunications Administrative Assistant |
Denver, CO |
Scheduled and arranged technicians’ appointment times. Entered time sheets via computer. Placed outgoing calls to customers, and clients. Processed incoming calls. Arranged payment schedules for customers and clients. Faxing, filing, scanning documents and other administrative duties |
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| 2004 – 2011 |
Metro Transportation Services Metro Transporttion Services Lead Customer Care Rep |
Stickney, IL |
Process incoming calls from customers and clients to owner, department heads and supervisors. Place and processed several outgoing calls to customers and clients. Placed orders for customers, individual and corporate. Arranged payment schedules for customers. Heavy data entry both numerical and alphabetical. Daily customer contact, both in person, over the phone and via Internet. Manual and computerized filing. Ten key by touch. Entered flat rates, meter rates. Earned bonuses for processing every 250 calls. Scanning, faxing documents and other call center/technical duties. |
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| 2000 – 2004 |
American Answering Service Administrative Assistant |
Dallas, TX |
Placed and processed incoming and outgoing calls to clients and customers. Relayed corresponding messages to clients from customers, via computer and phone. Heavy data entry both alphabetical and numerical. Faxing, filing, scanning documents and other answering service/call center duties. |
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Education
| 1999 | Denver Community College Information Technology – Associate or Vocational Degree (AA/AS/MCSE/etc.) |
Denver Colorado |
Process incoming calls from customers and clients to owner, department heads and supervisors. Place and processed several outgoing calls to customers and clients. Placed orders for customers, individual and corporate. Arranged payment schedules for customers. Heavy data entry both numerical and alphabetical. Daily customer contact, both in person, over the phone and via Internet. Manual and computerized filing. Ten key by touch. Entered flat rates, meter rates. Earned bonuses for processing every 250 calls. Scanning, faxing documents and other call center/technical duties. |
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Skills
- I am extremely proficient with Microsoft Business Applications
Last updated on: 2011-08-25.