Responsible for all Warehouse Operations for this $145 Million Distribution Center including Receiving, Stocking, Inventory Control, Picking, Shipping, Inspection, Routing, Replenishment Buying, Vendor Management, Security, Office Administration, and site P&L.

 Managed and balanced stock levels between several facilities Result: Allowed shipping and storage at 130% of building capacity, avoiding major Capital Investment.

 Reduced expense to shipment ratios Result: Saved operation $330,000

 Installed new security procedures for control of 150-trailer pool, as well as arriving/departing overseas containers. Result: Savings of over $62,000 per year.

 Developed program that maximized route density, increasing frequency of delivery to areas with higher demand. Result: Lowered the cost per delivery and reduced the number of delivery subcontractors necessary to service the Market.

 Established process to coordinate shipping schedules with line haul carriers and home delivery agents. Result: 15% Decrease in Customer Complaints

 Lead Team to adjust flow of stock and maximize use of equipment reducing shift overlap. Result: Reduced overtime necessary to be sure deliveries and shipment schedules lined up properly.

 Established Performance Management Program, Set Goals and Drove Departmental performance through effective supervisory communications and alignment. Result: Improved department performance metrics by 11%.

 Maintained Corporate Training Program and was the Trainer for the Supervisor Development program. Result: Achieved 100% compliance to all corporate requirements.

 Managed the site HR issues and Facilitated HR training courses to assure compliance with all necessary statutes and compliance with corporate policy of all management and non-management personnel. Result: Ran with 0 claims for 5 years

 Ran the centerís United Way campaign for 2005 Result: attained a 75% group participation rate.

In this role I took my years of Furniture and Retail Experience and developed staff knowledge of the product offering while helping improve Sales and Customer Service.

ï Developed New Retail Furniture Sales and Improved Customer Service. Result: Sales grew by 18%

Represented several furniture corporations to key national account customers including J.C.Penney, Sears Roebuck, and Montgomery Ward. Called on retail locations in 22 states insuring program compliance plus personnel training and motivation.

ï Helped Grow customer sales to the public and helped them gain new business through training and increasing their sales staffís knowledge of the products.

ï Improved customerís impulse buying by teaching them and their staff to do more effective retail displays and how to package the product groupings.

Responsible for the replenishment buying of all furniture, major appliance, and electronics lines for 37 full-line stores in the Northeast / Mid-Atlantic Regions. Responsible for setting and maintaining inventory levels to achieve sales and profit objectives.

 Grew annual business volume 360% from a level of $35 million up to $161 million.

ï Increased product/inventory turns to 10.2 turns vs 6.8 company standard.

ï Developed a floor layout / design training program for store managers

ï Trained store sales and management in selling big-ticket lines

Graduated from High School at 16 and Graduated early from St. Vincent with
ï B.A., English and Communication with Secondary Teaching Certificate.
ï Graduated cum laude and received departmental excellence award