Innovative, Results-Driven Global Communications Leader - Morristown, New Jersey (Executive Resumes, CV, Curriculum Vitae) - MedJump.com

Innovative, Results-Driven Global Communications Leader

Morristown, New Jersey - US

Job Target: Director, Communications
Employment Status: Active
Experience Level: Not Specified
Seeking: Full-Time
Industry: Executive Resumes

Salary: Flexible based on position.
Degree: Not Specified
Security Clearance: None
Travel: Moderate
Relocate:: Yes

Objective

Senior communications leadership position where my proven global experience unleashing peoples' creativity to effect successful business transformation can drive superior business results.

Job Target

Director, Communications

Professional Experience

2000 – 2005	Avaya Inc. Technical Manager, Performance Communications
	Technical Product Communications ï Led 50+ person employee / contractor / vendor R&D team across 5 countries to develop and deliver ñ in 23 languages ñ the product communications required by users, sales, and service teams around the world to configure, sell, install, maintain, and optimize Avayaís products to increase revenues 15% ï Drove R&D development teams to quickly identify and implement new policies, processes, and tools for print, CD, web, and multimedia / interactive product communications to decrease costs 30%
1998 – 1999	Lucent Technologies Point-of-Use Communications Director
	Communications Strategy ï Launched global initiative to increase cost-performance of small business customersí product communications 80% ï Leveraged customer research, usability engineering, and design for manufacture technologies to dramatically reduce communications costs while increasing customer satisfaction 20%
1997 – 1997	Lucent Technologies Sales Communications Director
	Internal / Employee Communications ï Created innovative communications channels ñ including newsletters, training, and events ñ to increase productivity of 3,000-member worldwide service provider sales force 25% ï Developed new print and web-based communications tools focusing on individual sales teamsí shared and unique requirements to increase revenues 15%
1996 – 1996	Lucent Technologies Offer Manager
	Marketing Communications ï Executed ñ from concept to launch in 9 months ñ new cross-business unit long distance network equipment offer by repackaging the value of existing equipment to stem competitive threats
1994 – 1995	AT&T Manager, Global Sales Force Effectiveness
	Change Management Communications ï Developed change management and communications strategies to rapidly migrate sales teams from technical- to marketing- and financial-buyer-focused sales approach to increase productivity 25%
1992 – 1993	AT&T Manager, EMEA Region Customer Service
	Marketing Communications ï Launched new in-language/in-culture inbound customer care centers across Europe to increase customer satisfaction 50% and reduce costs 30%
1990 – 1991	AT&T Regional Sales Manager
	Customer Communications ï Exceeded revenue (118%) and profitability (108%) quotas for business communications systems sales to and through primary channel partner by creating new Joint Marketing program with largest customer
1989 – 1989	AT&T Senior Marketing Specialist
	Customer Communications ï Created vertical industry-based print and video communications to increase worldwide revenues of new integrated voice and data solutions 35%

Education

1998	Stanford University Graduate School of Business – Associate or Vocational Degree (AA/AS/MCSE/etc.)
	Executive Education: Marketing Management Program
1988	Thunderbird: Garvin School of International Management – Master's Degree (MA/MS/MBA)
	International Marketing
1987	Drew University College of Liberal Arts – Bachelor's Degree (BA/BS)
	Economics and German (dual major)

Relocation Preferences

Worldwide

Last updated on: 2005-09-06.