• Screen and prioritize a high volume of calls, manage medical records, and patient care.
• Communicate laboratory test results and surgeon's instructions to patients, and obtain insurance authorization from major insurance carriers following extensive communication of patient histories.
• Preparation of patients and rooms for examination; acquired medical histories and explained treatment procedures. Take vital signs.

• Worked in Labor and Delivery helping the CNA with the duties of bathing newborns and giving them hearing tests along with doing vitals for the newborns as well as the mothers.
• Involved in patient care with testing sugar levels in multiple patients and frequent bandage changes.