• Job Target: Unspecified
• Employment Status: Unspecified
• Experience Level: Not Specified
• Seeking: Full-Time
• Industry: Accounting/Finance Resumes

• Salary: 20000 to 70000
• Degree: Not Specified
• Security Clearance: None
• Travel: Not Specified
• Relocate:: No

Objective

BETTIE LEA V. KNIGHT 5278 Blanch Rd., Blanch, N.C. 27212 336-234-0789 / 336-706-0020 HIGHLIGHTS OF QUALIFICATIONS * B.A. Degree Sociology / Gerontology UNC-Asheville, 05/1993 * Fourteen years case management experience with elderly population * Interdisciplinary health care team member and leader * Effective in developing programs and reaching goals * Educator and In-service provider of residentsí rights, abuse, neglect and death and dying issues * Versed in N.C. and Federal Regulations pertaining to residentís rights, CCRC, LTC, SNF and AL * Maintained department budget and reported monthly on expenses RELEVANT EXPERIENCE AND ACCOMPLISHMENTS MARKETING * Marketed CCRC, IL, AL and SNF to Hospitals, Physicians, Home Health, Prospective residents and families * Provided mailings, follow up calls, worked on Leads software and tours of community * Speaker across N.C. at various meetings to inform of services available and costs * Worked closely with Hospice and Palliative Care of Greensboro to place their clients in respite care * Held social functions of interest to host interested clients at the community * Closed leads for Independent Living, Assisted Living and SNF while retaining current population * Hosted yearly Christmas party for residents and families * Prepared synopsis of clients applications and presented to the Board of Directors each quarter * Developed yearly calendar of marketing ideas to celebrate seasons and holidays to promote the community * Presenter of community at Health Fairs and conferences * Made welcome baskets to give to new residents on first day of move-in to community SOCIAL SERVICES AND OUTREACH DIRECTOR * Advocate and liaison for residents of the Continuing Care Retirement Community * Case Manager for a community of 256 residents * Supervised staff and interns from local universities; sole employee of department for nine years * Mediator for resident issues and assisted the Administrator in grievance investigations * Leader of care planning meetings with long term care and SNF families and residents * Developed individualized care plans with specific goals and approaches designed to meet the psychosocial, behavioral and mood needs of the residents * Accessed community services for SNF residents discharge planning in regards to Home Health services, DME, transportation, nutritional needs and placement options * Assisted residents in their advanced care planning and end of life care wishes * Counselor to residents and families; worked closely with Psychiatrist and Medical Director * Began family council as a communicative tool with families and responsible parties * Educated residents and families concerning Medicare and Medicaid, Long Term Care Insurance, Funeral Plans and Estate Planning * Member of Quality Assurance, Safety, Nutrition and Behavior committees; Department Head * Initiated and lead the Palliative Care Team; began a yearly Christmas remembrance tree * Documented time required and episodic notes on each resident * Conducted resident referrals and home assessments EMPLOYMENT HISTORY 01/2007 - 08/2007 Director of Marketing/Admission Masonic and Eastern Star Home, Greensboro 01/1996 - 12/2006 Social Services/Outreach Director Masonic and Eastern Star Home, Greensboro 05/1995 - 01/1996 Medical Social Worker Moses Cone Extended Care Center, Greensboro 06/1993 - 05/1995 Social Worker The Evergreens, Inc., Greensboro

Job Target

Unspecified