ï Markets assigned products to Primary Care and Specialist physicians.
ï Meets and exceeds sales quotas/business objectives; Inaugurated into the Pacesetterís Club, June 2002.
ï Develops and initiates numerous key account initiatives resulting in average prescription increases of 135%.
ï Organizes and executes educational activities; office in-services, and Promotional/CME Peer to Peer Selling Events.
ï Builds loyal client relationships with physician practice and hospital staff through quality customer service and rapid problem identification and resolution.
ï Trained new employees and provided on-going technology application training and development.
ï Expert knowledge of Lotus Notes, ccmail, Internet Explorer, and Microsoft Office: Excel, Word, Power Point, and Access.

ï Recruited primary care physicians, specialist physicians, and ancillary providers for the Arkansas CHAMPUS/TRICARE program.
ï Developed, organized and conducted hospital and physician education meetings.
ï Designed numerous operations management systems; i.e., contract administration spreadsheets and government compliance reports.
ï Acted as the primary liaison between the plan and network providers regarding the resolution of claims and contract issues.
ï Developed a position-specific training program for new employees

ï Recruited primary care physicians, specialist physicians, and ancillary providers for this HMOís Arkansas network.
ï Developed, organized and conducted provider education meetings.
ï Acted as the primary account representative to the networkís allergy and anesthesia provider groups.
ï Developed and managed the credentialing process for new providers and conducted ongoing audits with existing providers.
ï Directed the compilation of the HMOís provider directory, provider manual, referral forms, and physician advisories.
ï Assisted providers with claims resolution issues.
ï Conducted financial analyses of provider revenues and developed reports to summarize the analyses.

ï Marketed company services to hospitals, physician clinics, rehabilitation facilities, and home health agencies for this regional home health care organization.
ï Designed and implemented educational programs for health care providers.
ï Expanded companyís new customer base by 55%, and increased revenue from established client base by 73%.
ï Generated annual sales revenues of over $500,000.

ï Marketed company services to physician clinics, physical therapy/rehabilitation facilities, and hospitals for this medical supply company.
ï Increased client base from 5 to 150 accounts, increased revenue by 110%, and generated annual sales of $350,000.
ï Developed marketing programs for new products, including the design and implementation of sales brochures.
ï Designed and conducted education programs for targeted accounts.

ï Developed conceptual designs and proposals for special events from 25 to 3,000 attendees.
ï Negotiated subcontracts with companies to provide service and support during special event productions.
ï Designed marketing literature including company brochures, fee schedules, and menus.

B.S Hospitality Management and Business Administration