Research and compile essential medical information to meet the ever-changing needs of two distinct offices. Explore health-related Websites to determine the medical necessity of particular treatments and procedures. Respond to medical inquiries. Investigate and document approximately six cases per week for consulting physician. Provide training to personnel.

Key Contributions:
Streamlined research efforts and improved productivity in referencing medical cases by expanding the medical subject file library.
Improved workflow by creating a centralized document folder that organized correspondence for eight staff members.
Enhanced statistical analysis processes by reformatting the Administrative Appeals database

Provided comprehensive administrative and patient care assistance in fast-paced medical environment. Scheduled appointments for diagnostic exams and medical procedures. Prepared financial documents for insurance billing.

Key Contributions:
Contributed to the bottom-line by facilitating Medicare and Medicaid billing processes.
Assisted physicians and helped patients feel at-ease by arranging appointments and pre-admission hospital stays.

Supported five physicians by balancing superior patient relations with important administrative tasks. Communicated with patients, health providers, and insurance companies on a daily basis. Responded to questions and served as liaison between physicians and patients.
Key Contributions:
Interacted directly with physicians and patients to monitor vital signs, document patient histories, and present information to health care professionals.
Ensured payment for services by attaining insurance pre-authorization for diagnostic procedures for five physicians.

Bachelor of Science in Health Information Management with a minor in Health Service Administration