•Entered & generated all MCR home health charges/billing for all therapy & nursing disciplines completed on patients.
•Prepared daily & weekly MCR reports dealing directly with CMS, weekly referral trends, MCR active days per patient episode & verification of any current or previous home health services to ensure proper billing & reimbursement on all patients.
•Software used for MCR/ Home Health charges & documentation: Horizon, Citrix, Palmetto, & Care Medic
•Dealt with all daily office operations from a management position, coordinating all therapy & nursing schedules, remaining in compliance per MCR rules & guidelines.
•Increased Home Health & Outpatient volume quarterly by 45% within my territory by doctor’s “Cold calls” & in-service.
•Performed assessments for home health referrals transitioning from the inpatient setting to home health services.
•Planning work schedules with weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with my DBD.
•Focus is to educate & provide a continuum of care through the inpatient, home health & outpatient services of the hospital. In-serviced Physician offices, community groups & discharge planners.

•Arranged appointments with physicians, pharmacists and hospital medical teams, which can include pre-arranged appointments or regular 'cold' calling.
•Performed assessments for infusion referrals transitioning from the inpatient setting to home infusion services for both Medicare & private pay insurance payors.
•In-serviced Physician offices & hospital case management departments on services of care available through Home Infusion services
•Organized conferences for doctors and other medical staff while building and maintaining positive working relationships with medical staff
•Managing budgets (for catering, outside speakers, conferences, hospitality, etc)
•Keeping detailed records of all contacts, which can involve database management
•Planning work schedules with weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the general manager.
•Regularly attending company meetings, technical data presentations and briefings
•Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations
•Staying up to date with competitors' products & developing strategies for increasing opportunities to meet and talk to contacts in the healthcare industry

•Developed assigned territory by making cold calls & mapping out call cycle through strategic management & applying action plans with attainable goals to build referrals & develop relationships for pull-through business with both skilled & state-side services.
•Addressed patient needs within the community in addition to Physician needs for their patient population in need of Home Health & Provider service’s.
•Developed business collateral for Home Health and Provider Service’s while emphasizing the benefits of both.
•In-serviced Physician offices on services of care available through Home Health & the availability of care for Provide patients when applicable through cold calls & appointments.

•Start up market from a business development perspective responsible for 9 Houston clinics, 1 San Antonio clinic and 15 Dallas outpatient therapy clinics.
•Responsible for new start up clinics where growth opportunities are present and applicable through developing all business collateral, running ads with local media and hosting “open house” with medical professionals attending
•Increased outpatient volume by 47% on a quarterly basis through Physician “Cold Calls” and in-services.
•Managed a total of 26 outpatient clinics in state of TX and responsible for all marketing efforts and initiatives executed by facility directors under my direction (26 facility directors/marketing).
•Developed marketing collateral program specific such as: Vestibular rehabilitation, Aquatic therapy, Orthotics and Prosthetics, Amputees, TMJ, Foot and Ankle rehabilitation, Industrial rehabilitation, outpatient Physical and Occupational therapy.
•Increased Same Store Growth by 25% monthly for each clinic.
•In-service physician offices on outpatient therapy programs and services available which can benefit their patient population being treated.
•Arranged CEU lunches at local hospitals, Physician offices and insurance companies to educate on benefits of outpatient therapy services within our community of clinics.

•Increased Outpatient volume quarterly by 70% within my territory by doctor’s “Cold calls” & in-service.
•Increased Inpatient volume quarterly by 56% within my territory by doctor’s “Cold Calls” & in-service.
•Addressed patient needs within the community as well as Physician needs for their practice related to rehabilitative patients
•Developed business collateral for Brain Injury, Day Hospital, Amputee Programs, Sleep Disorders Center, and Woman’s Health Program
•In-service physician offices on inpatient, day hospital, and outpatient programs and services available which can benefit their patient population.
•Arranged CEU lunches at local hospitals to educate on Stroke Rehabilitation and 2nd Chance Stroke Rehabilitation.

Bachelor's in Arts & Applied Sciences

Vocational Nursing program

Diploma in General Studies