Rewarding carreer with a strong team - Raleigh, North Carolina (IT Resumes, CV, Curriculum Vitae) - MedJump.com

Rewarding carreer with a strong team

Raleigh, North Carolina - US

Job Target: Operations Management
Employment Status: Employed - Will Consider Right Opportunity
Experience Level: Not Specified
Seeking: Full-Time
Industry: IT Resumes

Salary: 80000 to 100000
Degree: Not Specified
Security Clearance: None
Travel: Light
Relocate:: Yes

Objective

To obtain a position within an organization that will benefit from top notch leadership with a proven track record of success with over 10 years of call center expertise.

Job Target

Operations Management

Professional Experience

2006 – present	ACS Operations Manager
	Complex Billing Disputes Operations Managing 6 divisions through 12 managers & multiple support staff
2004 – 2006	HBCN Call Center Manager
	Managed 60 sales representatives Implemented and managed overall net growth +200% from 2004 Established new A/R procedures netting 175% improvement in 30 days
2001 – 2004	RTI Process Improvement/Crisis Manager
	Tackled 3 sights, each averaging 200+ sales representatives, 15 managers, Multiple Inc. 500 projects. Evaluated and implemented the organizational changes necessary to create a profitable winning sales team.
1993 – 2001	Promark One General Manager
	350 seat call center, 30 managers, and multiple projects; Managed all aspects of the center, client expectations, dialer and calling strategies, training for all staff members, and P/L.

Education

1991	UMC – Associate or Vocational Degree (AA/AS/MCSE/etc.)
	Business/Psychology

Last updated on: 2006-10-13.