Answering Large volume calls for Blue cross blue shield //member relations, claim status, member benefits and pre-cert requirements. member problem resolution, I understand and would interpret members health benefits. High stress, Fast pace, take control of every call and get it under control and resolved in a timely fashion. work 12 hour days, 5 days a week. type 40 words per minute.

Secretary/Personal Assistant for local contractor :Duties included: computer skills, software knowledge, quick books pro, accounting duties, Bookkeeping skills, multi tasking, Ability to give orders and take orders. Can work independently and without the need for on-site supervision. can function as an office manager, and Personal Assistant

Licensed Insurance agent in the fields of Health, Life and accident Duties include: Increasingly offer comprehensive financial planning services,Health Insurance Group and Ind, including retirement and estate planning; as a result and in addition to offering Insurance policies, as an Agent I sold mutual funds and annuities. I held a licenses in the state of Maryland and West Virginia. I helped place people in the right insurance policies subject to their needs.

took business and general classes to obtain a high school diploma in business