Duties & Responsibilities: HR Facilitator
Responsible for providing and/or coordinating delivery of HR support functions across assigned client groups. Proactively seeks to support employee development, administration of the performance management system, and assuring appropriate staffing utilization. Works to resolve grievances/issues at the lowest level and strives to maintain positive labor/management relations. Serves as a facilitator to business unit teams and provides intervention as needed. Conducts investigations and prepares documentation in response to agency charges. Responsible for selection, recruitment and retention of high caliber talent. Prepares job descriptions, job postings, and coordinates candidate processing throughout all phases of hiring process.
Duties & Responsibilities: Case Manager
ï Consistent with social work standards, performs intakes, assessments, evaluates information necessary to determine eligibility for entitlement programs and other available services.
ï Provide advocacy, linkage and referral assistance to families in need of accessing support services.
ï Provide therapeutic interventions regarding crisis situations, death and dying, permanency planning, substance abuse and medical illness.
ï Home visits.
ï Facilitates and coordinates parents/childrenís support groups
ï Maintains concise client documentation and client progress notes
ï Maintain liaisons with broad range of social, medical, homecare, counseling, mental health, and substance abuse treatment providers
ï Maintain program records and statistics; assisting in monthly reports
ï Maintain contact with relevant community organizations and attend necessary community meetings
ï Represent the agency at local community meetings
ï Use computer efficiently to generate reports and correspondence

04/08 ñ 08/2008/Promotion: Dock Expeditor Coordinator: Responsible for all freight going out on floor for two major customers; Coordinate and audit all orders in computer; audit and match floor products. Prepare major report for customer and sent via email to all divisions of transportation.
08/2007- Present: Office Assistant: Provide back up and support in administrative functions in Transportation Division, tracking goods, running daily and monthly reports, documenting freight ground and air, planning and organizing distribution routes.

Patient Account Specialist: Responsible for processing all Workers Compensation claims, worked with Adjusters, Physicians and Case Nurses to assure accurate care and proper management of all Causality Claims. Promoted to ìDemand Team/Special Projects- with over $1 Million outstanding recovered.
*Received Outstanding Performance Employee of the Month for Nov-06

Responsible for ensuring legal, effective and customer-oriented recruitment and selection of qualified and diverse employees, write job postings and ads, accept and respond to applications/resumes, perform preliminary screening of candidates, forward applications to hiring managers and track status, verify references and educational credentials, write offer letters, contracts, and place ads and position announcements, both internally and externally.

: Maintained over 800 accounts documenting all daily transactions. Processed AR on charge-backs, returns and shortages. Promoted within 3 months to three majors accounts for National regions

Executive Secretary: Responsible for all Human Resource functions in department. Recruited applicants for production jobs, managed payroll for temporaries and 14 departmental managers and assistants. Managed all benefit, LOA and OSHA files for department, as well as AR and monthly department budgets.

Responsible for all daily correspondences and all other office administrative projects.

Concentration in Human Resources
Selected coursework: Human Resource Systems, Compensation Management, Fundamentals of Management, Leadership Theory and Practice, Information Technology in Business

Organizational Management