Act as on-site Voice of the Customer (VOC) monitoring third party logistics (3PL) operations in a 650,000 sq ft distribution center. Assist in creating and implementing warehousing and distribution management solutions to effectively meet customer requirements. Assist 3PL Management in the development and implementation of 5S and LEAN programs.

Managed Inventory Control staff, Technicians and Logistics staff at the 230,000 sq ft facility that performed third party (3PL) value-added deployment services for AT&T. Managed all quality related initiatives including Management Representative for ISO 9001 & TL9000 facility registration. Managed facility infrastructure projects related to maintenance and short and long-term construction initiatives. Negotiated contracts and managed facility related services including, but not limited to all LTL, TL & parcel carriers; maintenance; security; operational supplies and material handling equipment. Created, implemented and maintained facility safety and business continuity programs.

Managed Inventory Control staff, Engineering Support Associates and Logistics staff at the 230,000 sq ft facility. Directed all quality related initiatives including Management Representative for ISO 9002, ISO 9001 & TL9000 respective facility registrations.