How much does this service cost?
If you are a job seeker who wishes to post a resume and search the job listings,
this service is free of charge. If you are an employer or recruiter wanting to
post jobs, advertisements, or search our resume database, this is a chargeable
service. Please email sales@medjump.net
for more information or visit our products
page.
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How come I can't log in with the username and password that you sent me?
Although our system is not case sensitive, make sure that you are entering the
username and password exactly how it appears in the email. If your password contains
what looks like a 'w' and it doesn't work, it may very likely be two lower case
'V's. Also, make sure that you are logging into the correct section with your
username and password. We have seperate logins for applicants and employers.
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I've lost my username and password, but I've changed email addresses! What
do I do?
Please send us a message. In the body of the message you must provide your previous
email address, street address, city, state, country, postal code and phone number.
Once we find and verify this information, we will change your account to your
current email address, and send you your username and password.
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I am using AOL and for some reason I can't get my
resume to paste into your resume box. Do I have to manually type it?
The bug you found is with the AOL browser. For some reason AOL's edit|paste is
not mapped correctly. You can get around this bug by using the 'Paste' keyboard
shortcut, ctrl-v (PC) or command-v (Mac).
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Several companies have accessed my resume, but I have heard nothing. Is
this normal?
Yes, this does happen. We have several member companies who set up resume search
agents, much like your job search agents. Then they look through all the resumes
that are returned by the agent. To be more pro-active, you can apply to most job
postings by performing a Job
Search.
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When I try to submit my resume I get a 'you did not
fill out all the required fields' error message. What did I do?
We suggest that you fill out ALL required fields (they are underlined and
bolded), as the more information you give, the greater the chance of a
better employer match.
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How can I find out how often my resume has been viewed?
You must have a resume posted to use this feature. Applicants should enter My
Medjump and then click the View Statistics link.
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How can I post more than one resume?
You cannot post more than one resume with the same email address. This will affect
the integrity of our resume database for our member companies, and for this reason
we do not offer this option. But then again, you could sign-up with a different
email address and post another resume.
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I enter my username and password, press 'Log me in!',
and get looped back to a blank login screen. What is going on?
This problem only occurs with Microsoft Internet Explorer 2.x and 3.x (which is
the built-in browser for AOL 4.0). This problem has been fixed in Microsoft's
newer releases. We suggest upgrading to newer browsers. Please visit these
websites for the latest free downloads and more information:
Microsoft,
Netscape, Opera or Mozilla.
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I am getting a lot of 404 errors, or other errors in loading. Can't you
guys fix this?
We hate to pass the blame, but in most cases this is not a problem with our site!
We have identified most 404 or other load errors as proxy server issues. You may
want to contact your internet provider to have them refresh their proxy cache.
AOL users: AOL utilizes a proxy server, you can bypass this problem in most cases
by upgrading your browser. Please visit these websites for the latest free downloads
and more information: Microsoft,
Netscape,
Opera or Mozilla.
I keep getting the message 'Enable Cookies'. What do I do?
If you receive an error message having to do with cookies, you will need to enable
cookies in your browser (in your browsers preferences or options). If you have
trouble finding this, please see your browsers documentation, or contact your
internet provider's technical support.
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Someone else used my computer to access MedJump.com.
Now I can't access my account. How do I log out?
If you are an applicant, click here to logout.
Employers can click here to logout.
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I have a question that wasn't addressed. What do I do?
You can email us at help@medjump.net. We
will try to answer all questions as quickly as possible. Due to the large amount
of emails we receive, responses may take a day or two.
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